We’re seeking a passionate and experienced Human Resources Generalist to join our team. You will provide HR consulting to contact centre leaders and teams nationally. You bring to the table a pragmatic and consultative approach and will engage daily on business conversations in areas of employee relations, leave of absence management, health and safety, and immigration.
• Provide exceptional coaching and consulting to contact centre leaders across the organization on all people-related matters.
• Offer policy interpretation and resolve employee relations issues through effective problem-solving and support.
• Maintain in-depth knowledge of employment laws and HR compliance.
• Proactively engage with leaders on employee initiatives through monthly and ad hoc touch points.
• Contribute to national HR programs such as compliance, health and safety, immigration, and other key initiatives.
• 2-3 years Human Resources Generalist and employee relations experience
• Post-secondary diploma in Human Resources or related program of study
• Bilingual (French/English)
• Certified Human Resources Professional designation or equivalent preferred
• Strong knowledge of applicable employment legislation, strategies for compliance, and HR best practices
• Demonstrated experience solving problems based on analysis, collaborating to reach solutions, and displaying a curious and learning focused approach
• Ability to coordinate daily tasks and ongoing projects effectively and efficiently within specified timeframes
• Excellent interpersonal, communication, and problem-solving skills
• Ability to function well in a dynamic and fast paced work environment while remaining positive and focused
As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.