Human Resources Representative - CSS

This role supports the Human Resources function by assisting in executing all HR related activities by providing excellent customer service, being a champion of culture and performing various administrative activities. 

Learn more about YMCA Community Support Services programs CLICK HERE 

For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org) 

SCHEDULE:

• Monday through Friday during core business hours, with regular travel required at least twice a week between North County and South County based on operational needs.

WORK DESIGNATION:

• Remote (must work within San Diego County Region)
  
  • Please note that the work designation may change based on business needs.

PROGRAM SUMMARY: 

As the social services branch, YMCA Community Support Services (CSS) is committed to offering equitable access to opportunities, connections, and support people need to learn, grow, and thrive. We believe our community is strongest when everyone – regardless of age, income, or background – is provided the opportunity to reach their fullest potential. That’s why we advocate for positive change and offer a wide range of programs and services related to child care, child welfare, education, housing, economic stability and mobility, and mental and behavioral health.

What we offer and how we offer it, represents our community’s voice, diversity, experience, and unique needs. At the foundation of our multidisciplinary approach is the understanding that by providing supports that decrease the impact of stress and increase resilience, we can help our community thrive.

We are seeking a dependable and detail-oriented HR Representative to join our Community Support Services (CSS) branch. This role is responsible for supporting new hire onboarding and intake processes and providing administrative support. The ideal candidate is reliable, organized, and able to manage multiple tasks with accuracy and professionalism.

• Responds as first point of contact for general employee inquiries and requests; manages and responds to emails received in centralized inboxes
• Answers staff questions and routes personnel issues, as appropriate and in a timely manner  
• Ensures compliance with, and provides information related to YMCA policies, procedures, and practices  
• Assists during all stages of the employee life cycle, from applicant tracking, onboarding and facilitation of company exit  
• Coordinates and supports high volume onboarding needs, including schedules, compliance training and department activation  
• Compiles, organizes, reports, and tracks confidential personnel and organizational data  
• Acts as a champion of culture and supports company mission, vision, and values  
• Supports HR initiatives, such as but not limited to performance reviews, benefits open enrollment, compliance trainings and certification tracking  
• Supports YMCA Volunteer processing and paperwork  
• Assists in providing training and communication to field personnel  
• Performs other duties as assigned 

TRAVEL REQUIREMENTS: 

• Must have access to reliable transportation to travel regularly throughout San Diego County 

• At least two (2) years’ experience working in Human Resources or certificate in Human Resources and two (2) years administrative experience  
• General knowledge of Human Resources practices and policies  
• Experience working in a customer focused, high-volume, and fast-paced environment  
• Experience working with HRIS and time keeping systems  
• Must possess strong communication skills, both verbally and in writing, to interact with and respond to a varied group of internal and external stakeholders
• Strong administrative, organization, and time-management skills  
• Ability to work independently, with little supervision, while being part of a team  
• Proficient in Microsoft Office software (i.e., Microsoft Outlooks, Excel, Word, etc.) and general office equipment 

JOB COMPETENCIES:

• Relationships: Builds relationships to create small communities  
• Communication: Listens for understanding and meaning; speaks and writes effectively  
• Project Management: Establishes goals, clarifies tasks, plans work, and actively participates in meetings  
• Functional Expertise: Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology 

PRE-HIRE CONTINGENCIES:

• Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.