Job Title: Vacation Support Specialist (Remote)
Location: Remote – U.S., Mexico, Caribbean, UK, Australia - Based Only
Job Type: Flexible Schedule / Independent Contractor
Turn Your Passion for Travel Into a Rewarding Career
Are you passionate about helping others explore the world? We’re looking for friendly, detail-oriented individuals to join our team as Vacation Support Specialists. Work from anywhere with Wi-Fi and help clients create unforgettable travel experiences.
As part of a leading travel services team, you’ll provide personalized support to clients booking everything from quick getaways to dream vacations. If you enjoy delivering excellent customer service and solving problems with a smile, we’d love to meet you!
Key Responsibilities:
Provide professional customer service via phone, email, and chat
Assist with travel reservations including flights, hotels, car rentals, and vacation packages
Manage booking changes and itinerary updates with efficiency and care
Educate clients on travel policies, promotions, and procedures
Resolve issues and escalate as needed, ensuring a smooth experience for every traveler
Collaborate with internal teams to deliver top-tier support
Qualifications:
High school diploma or equivalent
Reliable internet connection, smartphone, and computer
Excellent communication and problem-solving skills
Self-starter who can work independently and manage time effectively
Comfortable in a fast-paced, customer-focused environment
Eagerness to learn – no prior travel industry experience required
1+ year of experience in customer service, sales, or hospitality (preferred)
Multilingual abilities are a plus
What We Offer:
Remote, flexible work schedule
Access to exclusive travel discounts and perks
Ongoing training, mentorship, and support
Opportunity to grow within the travel industry
Apply today and start your journey in travel!