Administrative Assistant (DFS)

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for an administrative assistant to join our Record Retrieval team.

Job Description

As an administrative assistant, your main responsibility is to review the CDs and USB Drives received by our office, then supply those back to the requesting party in a timely manner. You may also be asked to duplicate materials received.

As an administrative assistant, you would be part of a small team that is responsible for all CDs and USB drives received by our office and the duties surrounding those files, which may include:

• Reviewing each set of materials for content and accuracy
• Logging materials received in each file
• Uploading materials to our client portal
• Duplicating materials per client request/protocols

ISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!

This is a hybrid role, requiring daily visits to the Pittsburgh office. 

Essential Duties and Responsibilities

All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.

Required Skills:

• Excellent written and verbal communication
• Strong work ethic
• Strong computer skills
• Effective organizational skills
• Ability to Multi-Task
• Detail-oriented
• Ability to work independently
• Knowledgeable of basic Microsoft Office Programs (preferred)
• Ability to appropriately document the work being completed
• Ability to adhere to multiple client protocols
• Responding to inquiries in a timely and appropriate manner